Go by Citizens is the first truly digital food hall. It offers brands like Krispy Rice, Umami Burger, Sam's Crispy Chicken, Graduate Food Halls, and brick-and-mortar restaurants like EllaMia cafés, and the Citizens food hall at Manhattan West. It also houses completely new concepts from global chefs, including Dani Garcia, Dario Cecchini, and Katsuya Uechi.
Customers within a delivery radius of the C3 network of ghost kitchens are able to download the app for Android or iPhone and place an order from one (or multiple) of the available brands. The food is then delivered all at the same time through DoorDash’s third-party last-mile service, Ride United. To celebrate the launch, customers received a free Umami burger for their first in-app order. The app currently offers delivery in Los Angeles, Northern California, New York City, and Chicago, and will expand in cities across the country, including Miami, Austin, Portland, San Francisco, Seattle, and Atlanta.
“Our partnership with Go by Citizens has really guided us to break through the mold of what guests can expect from their online ordering marketplace,” says Nabeel. “With the launch of our solution, we enabled any cloud kitchen to facilitate their own marketplace, further hitting our mission of empowering restaurants with their own first-party ordering and access to their customer data.”