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About Lunchbox

Our Mission

Lunchbox was built for operators, by operators. We started with a simple mission: to give restaurants the tools to own their digital future. Designed for enterprise brands, our platform unifies fragmented restaurant technology, making it easier to scale, streamline operations, and build stronger guest relationships. Lunchbox connects the guest experience and data across ordering, catering, loyalty, marketing, and more.

Our Solutions

Lunchbox is the most complete digital commerce platform for enterprise restaurants, powering catering, direct ordering, and guest engagement in a single, connected system. Our platform processes millions of orders across leading brands, integrating seamlessly with the industry’s top technology providers to ensure flexibility and scalability.

With a focus on enterprise-scale solutions, we help restaurants simplify operations, increase efficiency, and drive growth without the friction of disconnected systems.

Leadership Team

James Walker

CEO |  James Walker is the CEO of Lunchbox, bringing over 30 years of leadership in the restaurant and hospitality industry. With executive roles at Subway, Nathan’s Famous, Baja Fresh, and Cinnabon, he has led brand repositioning, product innovation, and large-scale international expansion across 70+ markets. Before joining Lunchbox, he served on its Board of Directors, playing a key role in securing the company’s partnership with Shift4. A recognized leader in restaurant technology, operations, and delivery, Walker has been named to Nation’s Restaurant News’ “Power List” and was honored as one of the industry’s most influential marketers in 2024. He has also received the President’s “E” Award for international business excellence and a Lifetime Achievement Award from the Arab Franchise Expo. Walker holds an MBA from Duke and executive education credentials from Harvard, Yale, and MIT. His expertise in scaling restaurant brands and enhancing guest experiences continues to shape Lunchbox’s growth and impact.

Nabeel Alamgir

Executive Chairman & Founder |  Nabeel Alamgir is the Executive Chairman and Founder of Lunchbox. Starting his career as a busboy at Bareburger, Nabeel worked his way up to CMO before founding Lunchbox to give restaurants the tools to own their digital presence and scale their catering and online sales. As the company’s former CEO, he led Lunchbox’s rapid growth and creation of its full suite of solutions. Now, as Executive Chairman, he continues to drive the company's vision, innovation, and industry impact.

Brett Jones

Chief Product Officer |  Brett Jones is the Chief Product Officer at Lunchbox, bringing over 15 years of experience in operations, product, and customer success. Before entering the food tech space, Brett spent 12 years in the call center industry, starting as a phone agent and advancing to Senior Operations Manager. He then transitioned to ItsaCheckmate (now Checkmate), where he held roles in customer support, onboarding, and enterprise, eventually becoming VP of Product. At Checkmate, Brett played a key role in developing products for some of the nation’s largest restaurant brands, including Five Guys, Sonic, Arby’s, Wendy’s, Popeyes, and Buffalo Wild Wings. Brett joined Lunchbox as CPO and quickly took on the COO role, where his passion for helping restaurants and driving innovation continues to thrive. He resides in St. Louis, Missouri, with his wife and two kids.

Zach Colon

Our Investors

Coatue

Coatue is a founder-led firm dedicated to helping fellow founders build. At every stage, they champion the insights, connections, and experience that create world-shaping companies.

Primary Venture Partners

Primary is the world's largest early-stage VC firm, with a billion in assets under management and 50 full-time employees.

Shift4

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payment ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Jonathan Neman

Jonathan Neman is Co-Founder & CEO of sweetgreen, the mission driven restaurant brand that serves healthy food at scale. Jonathan and his co-founders started sweetgreen in 2007, opening their first location in Georgetown, DC, just three months out of college.

645 Ventures

645 Ventures is an early-stage venture capital firm that partners with exceptional founders building iconic companies. They manage $550M in AUM, investing at the Seed and Series A stages, and leverage their Voyager software platform to enable their Success team and Connected Network to help founders scale to the growth stage. Select portfolio companies that have reached the growth stage include Iterable, Goldbelly, Resident, Eden Health, FiscalNote, and Squire.