Elevate your repeat guest experience with restaurant loyalty software
Repeat guests make up over 75% of your future business. Lunchbox lets you find more of them with a custom loyalty program that grows your cult following. Give your guests a reason to buy more often.
Simplify your loyalty
All-in-one loyalty platform
Simplify your customer loyalty tools so you can spend less time on data reconciliation and more time executing campaigns and creating repeat customers. We know time is money.
Connect online and in-store Loyalty
Lunchbox lets you unify your on and off-premise loyalty programs. Easily upload a receipt or scan a QR code so guests can redeem offers wherever they choose to interact with your brand.
Integrate or bring your own Loyalty program
Lunchbox provides the ability to integrate with over 100 industry leading food tech providers. Integrate our app and web ordering system with providers like Punchh and Paytronix without the hassle of building the integration yourself. Alternatively, you can build on top of our APIs for a fully customized approach.
Lunchbox e-gift cards are seamlessly integrated into your app and website so you can deliver a fully branded experience without any 3rd party urls. Lunchbox enables autoloading, auto-applying, reloading, and corporate pooling.
Lunchbox gives you full flexibility to customize your subscription program to the needs of your restaurant across app and web. Tailor multiple subscription programs to different types of guests; apply discounts to subscription plans; and configure subscription programs that offer a choice of duration, number of orders per month or items per order.
Loyalty that brings guests coming back
Available Loyalty Programs
With Lunchbox, Restaurants see their guests return quicker, order more often, and checkout with a larger check size.
Gamify your ordering experience and let your customers level-up with repeat purchases and benefits that they can work towards. Allow guests to reach a loyalty status ranking based on their spend habits.
Brands that value simplicity can launch a clean Spend X, get Y program and lean into 1-off bonuses (e.g. double points days or wallet drops) to keeps guests engaged “Spend X to get Y” - allow guests to earn “cash-back” bonuses or "free item" rewards at certain spend increments.
Guests earn points through spend but can store or "bank" those points and choose what they'd like to redeem those points for.
Bonuses are one-off rewards that can be added to your base program to incentivize specific behavior or simply surprise & delight guests.
Mix and Match
You can mix and match between all of the above programs to create a truly unique experience for your guests that matches your brand. Brands with naturally higher guest frequency (e.g. coffee, juice, etc) can create more complex programs (bank, tiers, etc.) that better engage avid fans.
Insights to scale your revenue
Gain Valuable Insights
Lunchbox offers robust reporting tools with flexible breakdowns and filtering. This is coupled with advanced tools to create triggers based on guest actions and reactions.
Action on loyalty program insights
Connect your marketing tools with your loyalty program. Deliver emails, sms, and push notifications based on how your guests engage with your program. Send marketing campaigns based on loyalty tier members, lifetime spend, loyalty progress, discounts redeemed, and more.
Build your cult following
Use customer data to find and engage your power users. Once you’ve found them, use Lunchbox to offer more ways to join your loyalty program via: email, push notifications, and SMS. Lunchbox lets you set a consistent and deliberate brand voice (design, copy, campaigns) throughout a guest’s lifecycle to drive brand affinity.
Analyze performance with better reporting
Lunchbox offers a robust dashboard so you can stay on top of your loyalty programs. Monitor your top segments and total spend. You can easily export your data or send it directly to your data warehouse of choice.