Menu Management, At Scale.
Centralized control of menus, pricing, hours, and availability across multiple platforms and store locations. Save time, boost order accuracy, and scale effortlessly.
Integrations
How we integrate with your POS
Orders from Doordash, UberEats, Grubhub, and more are sent directly to your POS, eliminating the need for any tablets in-store. We support every major point of sale system.
Features
Menu Management Software for Enterprise Brands
Centralize and streamline menu management at scale. Update marketplace menus, pricing, and 86'd items in real time—by location or across your entire brand—directly from your POS.
Automated Business Hours
Business and seasonal hours sync automatically across third-party marketplaces—saving you time and ensuring guests always see the right hours, wherever they order.
Automated POS Menu Mapping
Map your POS menu to any third-party marketplace—no need to worry about item types, modifiers, or compatibility. We handle the translation, so you stay focused on service. Updates are automatically synced every five minutes.
Marketplace to POS Order Integration
All marketplace orders flow directly into your POS—no manual entry, no missed tickets, just seamless operations across every channel.
Channel-Specific Pricing Controls
Set pricing by store, item, category, or marketplace—down to the dollar or percentage. Make granular changes without impacting other channels. Full control, no compromises.
Global Throttling
Control how many orders can be placed based on order volume, time of day, or dollars spent on a store-by-store basis.
Real-time menu updates
Choose the digital ordering system built to scale
The modern restaurant tech stack enables operators to manage all digital orders and guest experiences from a single operating system across the entire customer lifecycle.
FAQ
How does order aggregation work?
Third-party delivery orders are downloaded automatically and seamlessly into your POS system. This means delivery orders no longer need to be manually keyed in or monitored. Menus and pricing are kept up-to-date in real time across all locations and menus each time the POS system is updated.
How does delivery management work?
Lunchbox has built-in delivery support included with Postmates, DoorDash, and UberEats. Lunchbox automatically selects the best delivery provider based on an algorithm that provides the customer the lowest delivery fee at the promised delivery time. We ensure that the delivery provider is fully integrated with our online ordering system software as well as your POS. By selecting the most cost-efficient delivery provider, Lunchbox enables you to minimize front of house labor costs, while maximizing the frequency of orders
What does Lunchbox Order Aggregation cover within the Doordash suite of products?
Lunchbox Order Aggregation covers Caviar, DoorDash and DoorDash for Work
Do checks automatically close when sent to the POS from Third parties?
Whether an order from 1st party or 3rd party is closed or stays open in the POS depends on whether the order is paid for, and a setting in the POS. Normally (though not always) checks are set to automatically close when they’re paid. Since checks from 3rd parties are already paid for, they’re sent to POS as ‘paid', and therefore they close automatically.
When aggregating ezCater orders, can we hold the orders from being injected into the POS until the day of the Catering order?
Yes, orders can be held
Can I see a report for deposits from third party accounts into my bank account?
All third party accounting should be done directly with the third party platform you are using. We do not provide data points that track commission rates between your business and the third parties you use.
Can I uplift/surcharge the price of an item without updating the price of a modifier?
Yes, individual items can be updated without having to update the modifier
How does the driver know food is ready?
The 3rd party's platform notifies the driver on when to pickup the order. This is driven by algorithms that forecast when an order will be ready based on historical fulfillment data, driver availability, etc among many other data points.