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Welcome to Lunchbox's New Podcast, The Future of Food
Lunchbox is proud to launch The Future of Food, a podcast for operators building what’s next. Each episode spotlights the people and ideas driving innovation in hospitality—from catering and off-premise growth to technology that enhances guest connection.
Episode 1: Scaling with Soul
Our first guest is Kevin Reading, VP of Sales and Community Engagement at Luna Grill. With decades of experience and a people-first mindset, Kevin shares how Luna Grill is scaling their catering business while staying true to their values. From digital transformation to the power of a phone call, Kevin brings honesty, clarity, and vision to the conversation. Q: Why does catering matter so much to Luna Grill right now? Kevin: Catering is a growth engine for us. It's an introduction to our food, our people, and our brand. When we do it well, catering becomes a handshake with the community. We want that first experience to feel seamless and personal—so they come back directly to us next time.
Q: What role does technology play in your guest experience? Kevin: We don’t use tech to replace the guest relationship—we use it to enhance it. Our systems are there to remove friction so our people can be present. Whether it’s a catering lead form or a confirmation call, we want every moment to feel thoughtful and human. Q: What advice would you give to brands trying to grow off-premise revenue? Kevin: Start with your team. Make sure they understand the ‘why’ behind catering and give them tools that help them succeed. Then, think about the experience. Would you book your own catering? If not, fix it. Simplicity wins, always.
Listen and Follow the Series
Every month, we’ll sit down with a changemaker in food to uncover how the industry is evolving—and how operators can stay ahead. Catch the full episode with Kevin Reading below and subscribe for more at our YouTube channel.
