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  Torchy's Tacos  Torchy's Tacos
  Torchy's Tacos  Torchy's Tacos

CLIENT:

Torchy's Tacos

Services:Order Aggregation

GMV Growth:

18%+ YoY

Torchy's Tacos, a popular fast-casual restaurant chain with over 90 locations, began as a food trailer in Austin, Texas. Founder Mike Rypka's dedication to using high-quality ingredients and creating unique flavor combinations quickly gained him a loyal following of "Taco Junkies." The company's commitment to responsibly sourcing its ingredients has led to partnerships with like-minded brands around the world. In addition to their staple menu items, Torchy's also offers monthly promotions featuring new and innovative tacos. Despite its growth, Torchy's remains dedicated to providing "Damn Good" food and fostering unique partnerships in each community it serves. Torchy’s Tacos launched with Order Aggregation in 2018.

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Torchy's Tacos sees 15%+ increase in per location ordersTorchy's Tacos sees 15%+ increase in per location orders

Streamlined Operations

Torchy's achieved impressive growth after launching with Lunchbox Order Aggregation product in 2021. This product allows third-party delivery orders to be automatically downloaded and seamlessly integrated into Torchy's POS system. This eliminates the need for manual data entry and monitoring, improving efficiency and accuracy.

Since implementing Order Aggregation, Torchy's has experienced a 18% year-over-year growth in gross merchandise value (GMV). This success is attributed to the product's ability to streamline operations and improve customer experience, ultimately driving business growth for Torchy's.

Automated Delivery Management

In addition, the product features built-in delivery support with popular providers such as Postmates, DoorDash, and UberEats. The Lunchbox algorithm automatically selects the best delivery provider based on the lowest delivery fee and the promised delivery time - streamlining operations and minimizing labor costs.

Since launching with Order Aggregation, Torchy’s has experienced a remarkable 15% year over year growth in orders per location, much attributed to the product’s ability to optimize delivery options and increase the frequency of orders.

Unique Menu Pricing

With Lunchbox, Torchy's has the flexibility to configure unique prices across multiple menus, without affecting other platforms. The product allows for granular changes to menu items, enabling Torchy's to adjust prices down to the dollar amount, percentage mark-up per category, item, per marketplace, or per store.

This level of control has resulted in an impressive 11% year-over-year growth in average check size for Torchy's Tacos since implementing Lunchbox's Order Aggregation. By utilizing Lunchbox's features to optimize pricing strategies, Torchy's has been able to increase profitability and improve their overall bottom line.

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The Results

YoY GMV Growth:

18%

Increase in per location orders:

15%+

Increase in average ticket size:

11%

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Since implementing Order Aggregation, Torchy's has experienced a 18% year-over-year growth in gross merchandise value.

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Check out the Torchy’s Tacos APP experience