The Complete Guest Engagement System
Lunchbox is the all-in-one platform for online ordering, catering, and guest engagement—built to help restaurants attract new guests, drive repeat business, and run more efficiently. With an Open API, Lunchbox connects ordering, loyalty, marketing, and catering in one place, saving teams time and increasing revenue.
What We do
App & Web Ordering
Lunchbox is an all-in-one ordering solution. Manage your orders, change menus, edit locations, manage guests – all in real time. We integrate with all major POS systems and provide your customers with a fully branded ordering experience.
Catering
A cloud-based order management solution designed to streamline catering and back-end operations. With advanced reporting, accounts receivable tools, prep sheets, and real-time guest communication, it enhances efficiency and workflow. Seamless integrations—including Delivery Dispatch, DeliverThat, Marketing CRM, and Call Center—help enterprise restaurants drive guest engagement and build profitable relationships. With innovative integrations like Delivery Dispatch, DeliverThat, Marketing CRM, and Call Center, enterprise restaurants gain access to a suite of tools to maximize guest engagement and grow long-lasting, profitable relationships.
Order Aggregation
Lunchbox Order Aggregation consolidates all of your in-house and third-party marketplace orders and pulls all order information into your restaurant's point-of-sale system in real-time. We integrate with Doordash, Grubhub, ezCater, UberEats, Postmates, and SkipTheDishes.
Loyalty
Through Lunchbox loyalty, guests order at least 3x more across their lifetime. Build a loyalty system that is customized to your guest preferences. Loyalty features: tier system, birthday rewards, in-store rewards, cash back
Marketing CRM
Unlock the power of marketing and re-engagement with your 1st-party data. Stop handing your competitive advantage to 3rd parties. Marketing features: push notifications, email, SMS, social media
Dispute Manager
Tap into an automatic dispute manager to recover lost-revenue from your guests' third-party disputes, saving mid-market to enterprise brands an average of $150 per location, per month.
Call Center
Elevate performance, securing transactions, and increase revenue through Lunchbox Call Center.
