The Hub

A new website called Help Main Street is offering a simple way for people to pitch in by searching or browsing through local business listings, then purchasing gift cards (or making Square payments).

Ghost kitchens have entered a new phase. After a strong year that saw the multibrand, delivery-only facilities become part of the restaurant mainstream, companies that operate them are beginning to pursue opportunities for the format outside of their own four walls.

The 38-unit better-burger chain just passed 51% ownership of digital orders, giving them more control over data and customer experience

Building a culture of teamwork, trust, and empowerment creates a better environment for everyone involved internally and externally. It’s important to support one another and push team members to do great things because you genuinely believe in their potential.

In response to Portland city commissioners’ recently-passed cap on delivery apps’ restaurant fees, Uber Eats has added a $3 customer surcharge on all delivery orders, a sort of workaround considering the specifics of the ordinance — third-party apps can’t charge restaurants more than 10 percent of the total cost of the delivery order, and they can’t lower the wages of delivery drivers on the ground.

UberEats, Postmates and DoorDash might be convenient, but the apps are making you pay a juicy premium

If you want an idea of what the restaurant industry could look like in a post-pandemic environment, look at where the money is going.